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Pinnacle Orthopaedics staff login

Quick Links To Questions

  1. How do I get in touch with my Doctor after the office closes?
  2. When can appointments be made?
  3. What do I bring to my appointment?
  4. When can I request for medication refills?
  5. Is my medical record private?
  6. Is payment expected at the time of service?
  7. How is surgery scheduled?
  8. How is physical therapy scheduled?
  9. How do I get durable medical equipment?
  10. How can I get in touch with my physician?

 

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Frequently Asked Questions

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How is surgery scheduled? The patient and doctor decide together that surgery is required. The procedure is precerted (if required) and the hospital is notified of date of surgery. The patient comes in for an Informed Consent to be signed and then sent to the hospital for required lab and/or tests. Paperwork is given to the patient prior to surgery.
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How is physical therapy scheduled? The physician decides that physical therapy is necessary and fills out physical therapy form. A copy is given to the patient with the instructions for the therapist to begin treatment. The patient is responsible to call their insurance company to find out which physical therapy group is listed on their plan. If precert is needed, the physician office is required to follow-up and give precert number to appropriate personnel.
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How do I get durable medical equipment? Durable medical equipment is located within the office. The medical assistant fills out forms and the patient's signature is required. Once obtained, a bill will be sent to the patient's insurance company for payment.
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How can I get in touch with my physician? Leave a message for the doctor to return your phone call either by written message or by leaving a voicemail.
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