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| When
can I request for medication refills? |
Telephone
requests for medication refills should be made during
the regular office hours of 9:00 a.m. to 4:00 p.m.
Monday through Friday. Please check with your pharmacy
to verify when your prescription is ready. No prescription
will be filled after hours or on weekends. |
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| Is
my medical record private? |
Your
medical record is private and confidential. No information
is given to anyone without your written permission
except when required by law. If you want any of your
medical records sent to anyone outside this practice,
please be sure that you have signed an authorization
form. We will routinely forward your medical information
to your referring or family physician as well as Workers
Compensation Insurance Carrier. A charge is made for
photocopying your records when requested for any other
purpose. |
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| Is
payment expected at the time of service? |
Payment
is expected at the time of service unless you have
verified Workers Compensation, Medicare or an insurance
plan in which we are a participating provider. For
details on specific programs, it is your responsibility
to contact your insurance company or your Primary Care
Physician for referrals. You will be responsible for
any deductible amount, as well as charges not covered
or disallowed by your insurance carrier. Please be
sure to present your insurance identification and your
referral numbers to the receptionist upon arrival to
the office. |
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