Divisional Headquarters

Austell Division

Phone: 770-944-3303

3672 Marathon Circle
Suite 200
Austell, GA 30106
Fax: 770-944-0285

Marietta Division

Phone: 770-427-5717

300 Tower Road
Suite 200
Marietta, GA 30060
Fax: 770-425-4183

Appointments

To make an appointment, contact us during office hours: Monday through Friday from 8:00 a.m. until 5:00 p.m.

Email Contact Form

Name:
Email:
Phone:
I would like a representative to call me about making an appointment:

Comment or Question:
Inquiries submitted on the Contact Form are routed through the Marketing Department. If you have a clinical question, please call one of our offices to get the information you need.

Office Hours

Monday through Friday 8:00 a.m. until 5:00 p.m.

Due to emrgencies or prolonged surgeries, sometimes our physicians are required to make schedule changes. In such cases, patients will be notified of the change as soon as possible. If you are unable to keep an appointment with us, please inform the office as soon as you are able.

Payment & Insurance

Please present your insurance cards, identification card and referral numbers to the receptionist upon your arrival. Payment is expected at the time of service for all patient balances. For more details on Medicare or insurance plans in which we are a participating provider, it is your responsibility to contact your insurance company or your primary care physician for referrals. You will be responsible for payment of any deductible amount, as well as charges not covered or disallowed by your insurance carrier. In instances of work-related injuries, it is your responsibility to verify that you have authorized workers' compensation.

Prescription Refills

You may call us during regular office hours to request medication refills. Please check with your pharmacy to verify when your prescription is ready. No prescriptions will be filled after hours or on weekends.

Medical Records

Your medical record is private and confidential and we protect it under all HIPAA laws. We will routinely forward your medical information to your referring physician. In instances of work-related injuries, records of your visit to Pinnacle will be forwarded to your workers' compensation insurance carrier. If you would like your medical records sent to anyone else, please be sure that you have signed an authorization form.

In keeping with our commitment of using leading edge technologies, Pinnacle has recently implemented an Electronic Medical Records (EMR) system. The EMR system helps to ensure the accuracy and accessibility of your records at all times. There is a charge for photocopying your records when requested for any other purpose.

In Case of An Emergency

A physician from Pinnacle Orthopaedics is on call 24 hours a day, seven days a week. If you have an emergency, please call the Marietta office at 770-427-5717 or the Austell office at 770-944-3303 so your problem can be addressed with the physician on call.